Privacy Policy
Effective Date: 08/11/2025
At Zendelux, your privacy is our priority. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website, make a purchase, or interact with our services, in compliance with applicable laws in the United States and internationally, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide Directly:
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Name, shipping and billing address, phone number, email address.
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Payment details (processed securely through our payment partners; we do not store full credit card numbers).
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Account login information (if applicable).
b. Information Collected Automatically:
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IP address, browser type, operating system, and device type.
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Pages visited, time spent on the site, and interaction patterns.
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Cookies and similar tracking technologies (see Section 7).
c. Information from Third Parties:
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Data from social media accounts (when linked).
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Payment processors and shipping carriers.
2. How We Use Your Information
We use your data for:
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Processing and fulfilling orders.
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Providing customer support.
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Sending order confirmations, shipping updates, and relevant communications.
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Improving our website, services, and product offerings.
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Marketing and promotional purposes (only if you consent).
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Fraud detection, security, and legal compliance.
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3. Sharing Your Information
We do not sell your personal information. We may share data with:
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Service providers (payment processors, shipping companies, IT and marketing services).
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Legal authorities when required by law, court order, or government request.
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Business transfers in case of mergers, acquisitions, or asset sales.
All third parties are contractually obligated to protect your information and use it solely for the intended purpose.
4. Data Storage and Retention
We store your data on secure servers with industry-standard encryption. Data is retained:
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As long as your account is active.
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As necessary to comply with legal obligations, resolve disputes, and enforce agreements.
5. Your Rights
Depending on your location, you may have the right to:
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Access, correct, or delete your personal information.
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Object to or restrict certain processing.
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Withdraw consent for marketing communications.
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Request data portability.
To exercise these rights, contact us at: privacy@zendelux.com.
6. International Data Transfers
If you are located outside the United States, your data may be transferred and stored in the U.S. or other countries. We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your information.
7. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
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Improve website functionality.
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Analyze traffic and usage patterns.
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Personalize content and ads.
You may disable cookies in your browser settings, but this may affect site functionality.
8. Security Measures
We implement advanced security measures, including:
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SSL/TLS encryption.
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Firewalls and intrusion detection systems.
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Access controls and employee training.
However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Minors
Our website is not intended for children under 13 years old (or the legal age in your jurisdiction). We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our services means you accept the updated terms.
11. Contact Us
For questions or requests regarding this Privacy Policy:
Zendelux – Privacy Office
Email: privacy@zendelux.com
[Miami, FL, USA]
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